Hammersmith Management Gatehouse Attendant in Highlands Ranch, Colorado

Job Descriptions:

"Our Philosophy is simple, we believe in quality, service, performance, and integrity!"

The professionals of Hammersmith® have been dedicated to the advancement of quality living communities in Colorado for over 35 years. We pride ourselves on working with Homeowner Association's Boards and homeowners in order to provide personalized and hands-on management benefits.

We are looking for a Gatehouse Attendant to help us in achieving this mission!

Job Title: Gatehouse Attendant

Reports To: Resident Services Supervisor

Department: Community Management

Exemption Status: Non-Exempt/Hourly

Summary: Gatehouse Attendants monitor access to the Community while providing positive and professional customer service. They also conduct a courtesy patrol of the Community to ensure the maintenance of the assets of the Community.

Location: Palomino Park 6700 Palomino Pkwy, Highlands Ranch, CO 80130

Schedule: Varies

Points of Distinction:

  • Fun and upbeat working environment

  • Opportunity for career advancement

Main Responsibilities:

  • Acknowledge and greet all residents, vendors, guests, and staff in a friendly and positive manner while maintaining eye contact, and standing ready to assist.

  • Extend professional telephone etiquette for incoming and outgoing calls.

  • Verify and issue guest pass requests from all residents and staff members

  • Performs clerical/ administrative functions to include but not limited to:Daily shift logs, maintain outlook calendar and email file folders, write incident reports, maintain visitor logs, accurately record the name, destination, license plate number of each person who stops at the Gatehouse

  • Knowledge of Authorized Vendor lists.

  • Performs Courtesy Patrol of Community.

Required Experience:

Key Qualifications:

  • Must possess personal values that are in alignment with those of the company: Excellence, Partnership, Professionalism, Integrity, and Life Balance.

  • Knowledge of Microsoft Word, Outlook, and Excel

  • Skill in organization and placing attention on details

Education and Experience:

  • High School diploma or equivalent

  • Related experience in Customer Service or Hospitality preferred

Keyword: Gatehouse Attendant

From: Hammersmith Management