Charles Schwab Sr. Business System Analyst-Technical Product Owner in Lone Tree, Colorado


Lone Tree - CO, DENR1, 9800 Schwab Way, 80124

Michelle Rocke


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Charles Schwab Investor Online Services is responsible for the web, mobile and messaging platforms that serve Schwab Retail Clients. The Platform and Product Management organization defines the experience and oversees the management of Schwab’s electronic channels ( and mobile apps), and internal platforms used by Schwab service representatives and financial consultants.

Our purpose is to provide tools and experiences that enable clients to achieve their financial objectives, while supporting the strategic growth of the firm.

The team is responsible for:

  • Strategy - Envision the future and build the near-term roadmap for our web and mobile strategies

  • Execution - On all aspects of technology product development including the definition, creation, development and implementation of the core solutions

  • Client service – Serve clients in our digital advice products with compelling experiences and strong portfolio management

  • Partnership - Support client-facing employees in delivering for our clients (specifically web and mobile strategies)

The Role:

Offer Management is a team of Technical Product Owners and Business Systems Analysts that manage the Offer Order platform and internal products we call “offers”. Offers allow Schwab to segment data by business and product line to assemble intended digital experiences for each Schwab client. The platform is highly integrated with front and back end systems throughout the firm to facilitate the delivery of consistent cross channel experience.

As a Senior Technical Product Owner/Business Systems Analyst you will prioritize and define project requirements, become an SME on the platform, and liaison with internal business and technical stakeholders to bring world class client experiences to life.

What you’ll do:

  • You will build products and experiences which enhance Schwab’s digital platforms, and help to develop new ideas based on market analytics and interactions with business stakeholders, customers and prospects.

  • You will develop user stories and determine acceptance criteria that fulfill the needs of our business partners and our clients.

  • You will fulfill the product owner role for a dedicated scrum team in daily stand-up meetings, sprint planning sessions, and product demonstrations.

  • You will work with technical and business counterparts to define product release requirements and investigate production issues as they arise.

  • You will become a subject matter expert on the Offer Order domain and bring stakeholder’s digital products to life by acting as an internal consultant from the ideation stage through deployment.

  • You will learn and understand Schwab’s business and product lines that you are assigned as well as understand how the technical domains interact behind the scenes to fulfill on those products and services.

  • You will perform data and systems analysis to research issues and discover information to support decision making.

What you have:

  • Strong business systems analysis skills. The ability to join a project team and quickly understand the business goal and bigger picture using requirements discovery techniques and process mapping. The ability to grasp how our platform fits into the strategy of the firm and can distill project level business requirements down to the domain level.

  • Superior communication skills – written, verbal, and pictorial (diagrams!). Confident communicating with business and technical partners at all levels during every stage of the software development lifecycle. Awareness of different partners and tailors communication depending on the audience.

  • Strong technical product management skills and experience.

  • Effective relationship builder with strong initiative. The propensity to create an internal network and find information. Partners well cross-functionally and works effectively with various personality types. Effective team member and contributor.

  • Strong research and data analysis skills. The ability to perform ad-hoc data analysis by writing SQL and running queries. Can support researching production issues and pull data to support informed decisions.

  • Thrives in a dynamic and fast-moving work environment. A positive attitude and solid work ethic.

  • The ability to track and manage multiple projects at once.

  • The ability to rank and prioritize competing work efforts.

  • Knowledge of Agile/Scrum methods and processes.

  • Experience with Visio, JIRA, Behavioral Driven Development (BDD), Confluence, HipChat, Tableau, and Splunk is a plus.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Management/Technical Project Mgmt-6+ yrs

Position Located In: CO - Lone Tree

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Monday, March 12, 2018

Expiration Date: Tuesday, May 1, 2018

Apply Here